News / Calgary

Calgary Transit pursuing Connect Card Vendor for $5 M

Details on what the City will be asking for are limited at this time

Pictured in this file photo Doug Morgan shows customers what the Connect Card experience would look like.

Metro File Photo

Pictured in this file photo Doug Morgan shows customers what the Connect Card experience would look like.

Calgary Transit is "pursuing" Schneider Electric for $5 million after a number of failed attempts to bring transit users the long awaited Connect Card.

The vendor's rocky relations with Calgary Transit began in 2010 when Schneider, then Telvent, was contracted to bring an electronic fare system to the transportation network and failed two years later after repeated failures during the testing phase.

The city then entered into another contract with the company in 2013 – a contract which was then cancelled again in 2015.

Transit Director Doug Morgan told reporters Tuesday the group is in the process of going after the vendor legally to try and get back their spent cash.

"We are working through the legal process to try and recover the money," said Morgan. He added attempts to talk to the vendor and get their money back that way have been unsuccessful and they are in the midst of filing a lawsuit against Schneider.

Plans for the electronic fare payment system were scrapped in June after it was clear the vendor wouldn't be able to deliver what transit deemed a "reliable" product.

When asked what the city will be seeking Morgan said he can't discuss details at this time.

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