News / Canada

Reports say heat melting new polymer bank notes

Despite having more security features than you can shake a stick at, Canada’s new polymer-based bank notes may have one weakness – the sweltering summer heat.

Brittney Halldorson, a teller at the Interior Savings Credit Union in Kelowna, said the new $50 and $100 bills are supposed to withstand boiling water but she has seen cases where several of the bills melted.

"We have seen it a few times now where there have been either three to four, or five to ten [bills] all melted together," she said.

In January, a report from Cambridge, Ontario, tracked a similar case where a man stored his bills in a tin box near a heater and returned the next day to find them shriveled and melted together.

"We understand what the climate conditions are like in Canada," said Julie Girard, a currency spokesperson for the Bank of Canada. "We’ve put these notes through a lot of testing so that they stand up to our very hot summers and cold winters. The notes perform as intended under the conditions."

The Bank of Canada though says it's new bills are virtually indestructible.

Hall says the only way a person can be reimbursed is if they have the bill's serial number.

Girard said that if anyone has a bill that has been damaged in any way, that they can have them replaced by filling out a form on the bank's website.

"The bank is very clear about what folks need to do," she said. "Fill out the form and we'll replace the quantity and value."

The bank's new $20 note is set for release this November, Girard said, and the remaining $10 and $5 denominations will be out before the end of 2013.

-With files from The Canadian Press

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