News / Ottawa

Bylaw should deal with noise complaints overnight: Fleury

Student-rich Rideau-Vanier ward Coun. Mathieu Fleury wants bylaw officers to shift their schedules to respond to overnight noise complaints.

It’s now in the city manager’s hands whether bylaw officers will deal with after-hours noise complaints.

Thanks to an Ottawa police downloading initiative, there's a small window in the wee hours every day when bylaw officers don't respond to noise complaints. Police only go if there's a safety concern.

In the six months since the new model was implemented, 321 noise complaints went unanswered, most of them on weekdays between 2 and 6 a.m. On Fridays and Saturdays, about three per cent of all calls were put off between 4 and 6 a.m.

Coun. Mathieu Fleury wants to change that.

He asked Wednesday that bylaw brass review shift schedules so bylaw officers can be on-call for noise complaints in the wee hours, at least on weekends.

He said calls coming in at 4 p.m. are "100 per cent" the most frustrating complaints for residents.

"(At that time) it's affecting the neighbours and the neighbourhoods," said Fleury, who compared the situation to Zac Efron’s frat house film, Neighbours. "In my mind, it promotes vigilantes."

The request was referred to city manager Steve Kanellakos, who will respond before the draft budget is tabled Nov. 9.

In a report to council, staff said they needed to monitor the situation longer, and recommended waiting until 2018 to take action.

But Fleury said he’s not necessarily asking for more money, just a shift in operations.

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